PRIVACY POLICY

Last updated: 23rd December 2024

This Privacy Policy for Mohammed S Ali ("we", "us", or "our") describes how and why we collect, store, use, and share ("process") your personal information when you use our services ("Services"), including when you:

Questions or concerns? Reading this Privacy Policy will help you understand your privacy rights and choices. We are the data controller responsible for your personal information. If you do not agree with our policies and practices, please do not use our Services. If you have any questions or concerns, please contact us at [email protected].

SUMMARY OF KEY POINTS

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we collect any information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

When and with whom do we share personal information? We may share information in specific situations and with specific third-party service providers.

How do we keep your information safe? We have appropriate technical and organisational security measures in place to protect your personal information. However, no electronic transmission over the internet can be guaranteed to be 100% secure.

What are your rights? Under UK data protection law, you have certain rights regarding your personal information, including the right to access, rectify, erase, and object to processing.

How do you exercise your rights? The easiest way to exercise your rights is by contacting us directly. We will consider and act upon any request in accordance with UK data protection laws.

TABLE OF CONTENTS

  1. What Information Do We Collect?
  2. How Do We Process Your Information?
  3. What Legal Bases Do We Rely On?
  4. When and With Whom Do We Share Your Information?
  5. What Is Our Stance on Third-Party Websites?
  6. Do We Use Cookies and Other Tracking Technologies?
  7. How Long Do We Keep Your Information?
  8. How Do We Keep Your Information Safe?
  9. Do We Collect Information from Minors?
  10. What Are Your Privacy Rights?
  11. Do We Make Updates to This Policy?
  12. How Can You Contact Us About This Policy?
  13. How Can You Review, Update, or Delete Your Data?

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services. The personal information we collect may include:

Sensitive Information. We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information Automatically Collected

In Short: Some information—such as your Internet Protocol (IP) address and/or browser and device characteristics—is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as:

This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice at http://www.askthequran.com/atq/cc.html.

The information we collect includes:

Log and Usage Data: Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services. This may include your IP address, device information, browser type and settings, date/time stamps, pages viewed, searches, and other actions you take.

Device Data: Information about your computer, phone, tablet, or other device you use to access the Services, including IP address, device identification numbers, browser type, hardware model, Internet service provider, operating system, and system configuration information.

Location Data: Information about your device's location, which can be either precise or imprecise. The amount of information we collect depends on the type and settings of the device you use. You can opt out by refusing access to the information or by disabling your Location setting on your device.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information when we have a valid legal basis to do so under UK data protection law.

The UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018 require us to explain the valid legal bases we rely on to process your personal information. As such, we may rely on the following legal bases:

In legal terms, we are the "data controller" under UK data protection laws of the personal information described in this Privacy Policy, since we determine the means and purposes of the data processing we perform.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations and with specific third-party service providers.

Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organisation apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.

The categories of third parties we may share personal information with are as follows:

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of business assets, financing, or acquisition of all or a portion of our business to another company.

5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

In Short: We are not responsible for the safety of any information that you share with third-party websites linked from our Services.

The Services may link to third-party websites, online services, or mobile applications and/or contain advertisements from third parties that are not affiliated with us. We do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this Privacy Policy. We are not responsible for the content or privacy and security practices and policies of any third parties. You should review the policies of such third parties and contact them directly with any questions.

6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences).

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice at http://www.askthequran.com/atq/cc.html.

Google Analytics

We may share your information with Google Analytics to track and analyse the use of the Services. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than 2 years.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

9. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services.

If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at [email protected].

10. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You have rights under UK data protection law that allow you greater access to and control over your personal information.

Under UK data protection law (UK GDPR and Data Protection Act 2018), you have certain rights regarding your personal information. These include the right to:

If you wish to exercise any of these rights, please contact us using the contact details provided in section 12 below.

Complaining to the ICO: If you are located in the United Kingdom and you believe we are unlawfully processing your personal information, you have the right to complain to the Information Commissioner's Office (ICO). You can contact them at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113
Website: https://ico.org.uk

Withdrawing Your Consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent by contacting us using the details in section 12.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting Out of Marketing: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us. You will then be removed from the marketing lists. However, we may still communicate with you—for example, to send you service-related messages that are necessary for the administration and use of your account.

Cookies and Similar Technologies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. For further information, please see our Cookie Notice at http://www.askthequran.com/atq/cc.html.

11. DO WE MAKE UPDATES TO THIS POLICY?

In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Policy. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

12. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, you may email us at [email protected] or contact us by post at:

Mohammed S Ali
ATQ P 77268
PO Box 6945
London, London W1A 6US
United Kingdom

As a UK-based sole trader, Mohammed S Ali is the data controller of your personal information. All enquiries regarding the processing of your information should be directed to the above contact details.

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?

Under UK data protection law, you have the right to request access to the personal information we collect from you, request that we change, update, or delete it. To request to review, update, or delete your personal information, please contact us at:

Email: [email protected]

Post:
Mohammed S Ali
ATQ P 77268
PO Box 6945
London, London W1A 6US
United Kingdom

We will respond to your request within one month of receipt. In some cases, we may need to extend this period by a further two months where requests are complex or numerous. We will inform you of any such extension within one month of receipt of your request, together with the reasons for the delay.